Breakdowns & Repairs
Regardless of how well equipment is looked after, excessive demands and a tough working environment means that, inevitably, there may be breakdowns which necessitate repair. Outreach Ltd. views this as a major challenge and responsibility to get its customers’ equipment back to work, without delay.
Outreach Ltd. delivers an effective three stage approach:
- An emergency troubleshooting help-line direct to Aftercare Technical Support Manager, aimed at diagnosing the problem.
- A fully trained, equipped mobile service engineer will attend on site to diagnose the problem, supply spare parts and make any necessary repairs.
- Arrange for the equipment to be brought to the Outreach Aftercare workshop facility where a highly experienced repair team will tackle the more complicated, demanding problems.
Call Outreach Aftercare direct on: +44 (0)1324 889000 for more information on our breakdown and repairs services.